Good, better...worse.
Sterke punten
First reactions are quick. Damaged front tires have been replaced at their costs.
Verbeterpunten of tips
Description of back tires was not complete (suffered from over-heat) and damage was not clear at all on photos. They don't want to replace them because it's too expensive for them and never call back or mail back although they promise to. Even compromise is not accepted. Unfortunately, it's the same on most internet platforms. You never really know what you're going to get and you have to be very careful.