No customer support or reply whatsoever
Sterke punten
I was directed to this shop from the German onlinematten.de because they could not deliver to the Czech Republic. I selected and configurated the mats I wanted (because they got a stellar review by a youtuber I really appreciate) and entered all payment info. Then I get a website saying: your order has been placed and you will receive an email (but no order no. nothing). No email ever appears. I write to support (hard to find an email, so I first use their online forms) and neither through the form nor the email anybody bothers to answer. Besides that an english website (justcarpets.eu) then has a Danish only contact page and a Dutch review page. Very very unprofessional. I am worried whether this is even a legit shop and would caution so far everybody against ever ordering here. (This would be different probably if anybody had bothered to reply to me)
Verbeterpunten of tips
everything could be better sadly