Reviews

Miky.nl

8.9 / 10
3454 beoordelingen
Schrijf beoordeling

96% van de klanten beveelt dit bedrijf aan.

Taras Banhyuk

2/10

Horrendous

Tips en verbeterpunten voor Miky

A couple of month ago I have ordered a T-Mobile abonament via Miky, I also asked them to keep my old Tele2 phone number.
The next day I have received the confirmation that everything was going as it should have and that one month later I will be switched over to T-Mobile. So far so good.
But when the month passed, nothing happened. My T-Mobile sim-card that I had received in the meantime was not activated, the Tele2 kept working as usual though.
I figured out that something was wrong and tried to contact Miky's help center, but they told me to go to T-Mobile and and get things straightened with them directly.
So went I.
During the conversation with T-Mobile's help, it turned out that Miky did nothing, they have not taken care neither of the change of contract, nor about keeping the old number.
Thankfully, T-Mobile people were much more concious about what they were doing and with their help I had finally arranged the things how I wanted them to from the beginning.
But thanks to Miky's negligance I had to wait yet another month for contract switch.

To say that I am sereously dissaticfied with Mikey's service is to say nothing, as a matter of fact I am pretty angry with them. So I trully and honestly discorage people from using this service, - if you want to get things done, better get them done yourself, it'll save you a lot of time and money.
Thank you!

Reactie Miky.nl:

Dear Taras Bahnyuk,
Thank you for your feedback. I am sorry to hear that you are so dissatisfied with our services. When I read your review I can see that we could have helped you better than we did. I can also see that T-Mobile gave you incorrect information about us. We will contact you to see if we can help you with something and to explain everything.
Kind regards,
Tessa
Miky Customer service


Score voor Miky.nl: 1/5
Zou je Miky aanbevelen? Nee
Aangekocht product: