The student was rough with the hair/face while working and cut the hair to a completely different length despite me explicitly telling her and showing how I wanted it to look.
Reactie NKA Amsterdam:
Dear madam,
we are sorry to learn that you had an unpleasant experience in our school salon. We have sent you an email requesting your mobile number so we can contact you in person regarding your feedback. Unfortunately we did not receive a reaction on our request.
Kind regards,
Martijn Abers, CEO