The student that cut my hair was really nice and friendly. However I'm not happy at all with the way she cut my hair. First of all she didn't brush my hair completly at the beggining. Therefore, I had a chunk of hair from the front at the back. I had to put it in the front when we were waiting for the teacher, so it was obviously longer than the rest of the pieces in the front. In addition, she cut my hair without sectioning the hair, so my hair is not at all even. I asked for a straight haircut and I ended up with shorter pieces in the front and different lenghts all over my hair. Actually the left side is shorter than the right one. The teacher kind of fixed the front so that it looks less obvious that my hair is uneven.
Sterke punten
The student was nice and friendly.
Reactie NKA Den Haag / Rijswijk:
Dear Ana Ferrer,
Thank you for sending us this review. Unfortunately it's a really bad one and it looks like we made a lot of mistakes this time. I will send you a personal email to get in touch with you. So we can discuss how we can solve this for you as soon as possible. Kind regards, Martijn Abers CEO