I haven't received my parcel yet because it is handled by Hermes in Germany. If I had known that you used Hermes in Germany, I would not have ordered from you, because they are known to be very unreliable. The choice of German parcel service is the only reason I would not recommend you.
Sterke punten
Great choice of Hobonichi planners!
Reactie PenStore:
We ship all our shipments with PostNL. Since it's the busiest time of the year, PostNL outsourced delivery your parcel to Hermes. We have contacted you regarding this issue, and made sure that the parcel was available for local pickup shortly after your complaint. Our apologies for the inconvenience.