I requested for a call prior to delivery and especially prior to taking container away but that was not arranged.
As it was quite windy, i had to place something heavy over PVC (within container) to prevent it from flying away. Thus i requested multiple times with customer care for a call prior to container being taken away so that i can remove the heavy stuff. No call was received even though i was assured I will receive one.
Thus my wife had to look for the container constantly and remove the weight without any intimation or call.
One call could have improved the experience, reducing by one star only for this reason
Welk product heb je gehuurd?
3m3 afvalcontainer
Welke afvalstroom heb je daarbij gekozen?
Bouwafval / Grofvuil / Huisraad
Wat is je ervaring met betrekking tot het bestelgemak?
Het plaatsen van mijn bestelling verliep makkelijk en goed.
Hoe heb je de klantvriendelijkheid van ons personeel ervaren?
Erg goed
Kon je alle nodige informatie vinden op onze website?
Na wat zoeken heb ik alle informatie kunnen vinden.
Wat vind je van onze reactiesnelheid?
Snel genoeg
Hoe is de levering van je product verlopen?
Had beter gekund
Tops
I requested for a call prior to delivery and especially prior to taking container away but that was not arranged.
As it was quite windy, i had to place something heavy over PVC (within container) to prevent it from flying away. Thus i requested multiple times with customer care for a call prior to container being taken away so that i can remove the heavy stuff. No call was received even though i was assured I will receive one.
Thus my wife had to look for the container constantly and remove the weight without any intimation or call.
One call could have improved the experience, reducing by one star only for this reason