It was good
Wat is uw geslacht? /What is your gender?
Man/Male
Wat is uw leeftijd?/What's your age?
30
Wie is uw contactpersoon bij Rotterdam Apartments?/Who is your contactperson at Rotterdam Apartments?
Noah
Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?
RA was able to provide me with a video viewing when some makelaars do not offer as such. I liked how the keys handover was done.
Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?
I think what could be improved is the response time and division of potential clients. We had an issue where 3 people from RA approached me and caused a bit of confusion during the initial process. Maybe keep track of respondents from Pararius or the RA Website and see if they had been replied to before and match them with the right contact person.