Wrong parts received - HF ballasts
Sterke punten
Dear,
We have received from you package with parts (HF ballast for CFLni lamps) which we have ordered. Unfortunately parts we received are not the ones we have ordered.
We have ordered: Osram Quicktronic QTP-T/E 2X18/220-240 , product code (EAN): 4008321181619
We have received: Osram Quicktronic QTP-T/E 1X18, 2X18/220-240, product code (EAN):4008321537065
Please advice how can we get proper product as soon as possible. The ones we have received are completely useless for us and we need the one which we have ordered originally.