Good translation but communication regarding expected time frames could be clearer. When I got I. Touch to share the deadline I was given a timeframe for the translation but that was exceeded by 1.5 hr making it impossible to print the translation in time and generally very stressful. I would recommend however for anyone without tight time restrictions
Reactie Scriptware Translations:
Dear Vasiliki,
Thank you for sharing your feedback on the recent translation project. While we value your input, I find it necessary to clarify our perspective on this matter.
From the moment you requested a quote through our website until the translation delivery, there was no indication from your side that this was a time-sensitive project or that a specific deadline needed to be met. Had you informed us of an urgent deadline, we would have prioritized your project accordingly as a rush request, ensuring delivery within your required timeframe.
Our team worked diligently under standard timelines to complete the project to our highest quality standards. We regret if this did not meet your expectations, but without clear timing specifications from your end, our process followed its regular schedule.
Thank you again for your feedback, and we hope this clarifies the process we followed.
Best regards,
Michael R Cerovac