I order the sample 2 times but never received it. PostNL said it’s in my letter box but it’s never there!
Reactie Verfbrouwerij:
Dear J L,
I'm very sorry to hear that you never received your samples which you ordered two times. Your choice of color was very good by the way! In both tracking links from PostNL I see that they are indeed delivered in your mailbox. I see the problem must then be with PostNL service or your address might be wrong.
Please contact us through our customer service (WhatsApp or info@verfbrouwerij.nl), so we can resolve this problem and you can still receive your samples. I hope we can help you with this. If you have any more questions, please don't hesitate to contact us too.
With kind regards,
Iris (customer service)