Ordered wine 7 days ago to be delivered to store and have not heard at all. When I called I was told the wine was sent already, so I could pick it up.
Verbeterpunten of tips
Provide expectation on when wine might be available
Reactie Vindict:
Dear Mr Debes,
Thank you for your review. We understand the fact that you had wanted to know when the wine would be ready for pickup. Like we explained on the phone and via email this was an unfortunate human mistake (and mistakes happen every now and then). Normally we always send our customers a message letting them know that the wine is ready for pickup.
Anyway, we hope you will enjoy the wine.
Kind regards, Evelijn