I loved the karaoke but the rest of the service was terrible. I never post bad reviews, but the ruined date that was supposed to let me and my partner finally relax, is instead getting my first bad...I loved the karaoke but the rest of the service was terrible. I never post bad reviews, but the ruined date that was supposed to let me and my partner finally relax, is instead getting my first bad review ever.
- When we arrived, we filled out the form. I asked if I could also order fries with the 24 nuggets that I ordered during the online reservation, because we wanted to leave immediately after the karaoke. - A staff member told me that I can order them from the karaoke booth. The employee led us to the karaoke booth and explained how it works there. - The first problem - the code didn't work, I had to leave during karaoke to solve that we couldn't order food. (the employee who escorted me back, told me that the code didn't work because we were supposed to be in another booth) - We ordered onion rings afterwards, also hoping that the nuggets would arrive quickly since I pre-ordered them online. One microphone was always significantly quieter. We had to fiddle around with the settings for a while to fix it. - 50 minutes in, we received the 7 onion rings that I ordered from the karaoke booth, but not the 24 chicken nuggets that I ordered online during the reservation process. - I asked the employee who brought them if they could tell me what's the status with the nuggets - the employee said - no problem. Since we had 10 minutes left in the booth, I realized that the nuggets would come too late if they start making them now, since I wanted to go elsewhere afterwards, so I went to the reception to ask if the nuggets are already being made and if I not, that I wanted to cancel the nuggets and get a refund for them instead. I mentioned not wanting to grab a table, for which I received a look of “let it go, it's going to be out soon” from the employee who was supposed to find out the status of the nuggets (not the reception staff). Since I had only 10 minutes left of karaoke and I still had my partner waiting, I just wanted to be done with it and let it slide because I really didn't want to spend the last 10 minutes of karaoke arguing at the reception. - 5 minutes before the end we received a plate of chicken nuggets. We had to grab the full plate along with everything else and find an empty table, because we didn't have time to eat them and I went to return the microphones, to which I learnt we were supposed to be accompanied out of the karaoke booth by an employee to check the status of the booth and another employee was sent there. (This wasn’t communicated before. It felt bad since I couldn’t check if anything was wrong before we started using it and I didn’t want to be stuck with a bill?) - We grabbed a table and ate a few of the chicken nuggets, but they tasted like styrofoam. So at the end, almost everything - except the drinks - went wrong that day and we missed the rest of the program for styrofoam chicken nuggets.
KPMG
8/10
Aloha is een leuke locatie met leuke activiteiten, goede service en lekker eten.
Booking.com
10/10
Prima
Daman
10/10
Het was super gezellig
Erik Benschop
10/10
Top
Mark Njio
8/10
Ontzettend leuk.
Imany Richardson
7/10
Het was wel een goeie ervaring alleen als je betaald voor bowlen voor een uur van 21u tot 22u vind ik ook dat je tot 22u moet kunnen bowlen
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