Reviews

9 / 10
5150 beoordelingen
Schrijf beoordeling

96% van de klanten beveelt dit bedrijf aan.

Snelheid levering
9.2/10
Bestelgemak
9.2/10
After sales
8.6/10

5150 Reviews

Wijnand

10/10

Complete inforamtie op de site en zeer snelle levering


Anoniem

9/10

Perfect and fast service and support


Ron

10/10

Snelle levering en uitgebreid assortiment


Herling

10/10

Goede ervaring. Administratief niet perfect. Levering zou plaats vinden via Postnl. Bleek echter DHL te worden.
Snelheid van levering was zeer hoog.


Willem

1/10

In April I bought equipment (NVR and HDD). unfortunately it does not function. Twice I sent the equipment back and twice I got it returned with the remark it is functioning properly. Even though one... In April I bought equipment (NVR and HDD). unfortunately it does not function. Twice I sent the equipment back and twice I got it returned with the remark it is functioning properly. Even though one of the staff concluded in a teamview session that the HDD indeed is not functioning they just do not respond anymore. In december it is still not functioning and I finally bought a new (same) HDD from another party and now the NVR is properly functioning.The 9th of december I wrote a review with my complaints. The 19th of Dec the company reacted they could not find my file. The 21th I furnished the information they said they lacked to review my complaints. It is now Jan 13th and till now I did not hear anything, only underlining my previous statements.

Reactie IPcam-shop.nl:

Dear Willem, thanks for your feedback. We have received your products for RMA some month ago for the 3rd time and they were tested ok again, also by the manufacturer, means 2 persons have done... Dear Willem, thanks for your feedback. We have received your products for RMA some month ago for the 3rd time and they were tested ok again, also by the manufacturer, means 2 persons have done testing. Also in 2 previous return moments we found no issues. So the NVR was ok as also the HDD. Now we have made a free return label for you for the HDD and we will replace or refund it. You can find the return label on your RMA page.


van der Ven

9/10

Goede website en spullen volgende dag al in huis.


Anoniem

1/10

Bestelling niet geleverd (wel betaald...)

Reactie IPcam-shop.nl:

Beste klant,
Dank voor je bericht. en je feedback. We hebben onderstaande zojuist ook aan je gemaild zojuist.
Beste,
Dank voor je bericht. We wisten helaas niet dat deze case nog...
Beste klant,
Dank voor je bericht. en je feedback. We hebben onderstaande zojuist ook aan je gemaild zojuist.
Beste,
Dank voor je bericht. We wisten helaas niet dat deze case nog openstond omdat we sinds half december ook niks meer hoorde van u, vaak gebeurd het dat klanten alsnog het pakket vinden of de buren hebben het aangenomen. We hebben het geld uiteraard direct terugbetaald zojuist aan je. Excuses voor het ongemak.


Anoniem

10/10

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