Reviews

Jumpsquare Amsterdam-Oost
7.4 / 10
256 beoordelingen
Schrijf beoordeling

256 Reviews

DvH

7/10

Leuke trampolines en restaurant wel veels te warm geen airco.

Nikki Klusman

10/10

Makkelijk, vriendelijk, schoon en de kinderen vinden het erg leuk

cansu

1/10

Het was erg benauwd geen airco niks in zo een grote jump park belachelijk!

Reactie Jumpsquare Amsterdam-Oost:

Beste Cansu,
Bedankt dat je de tijd hebt genomen om ons feedback te geven. Wat vervelend om te lezen dat het bezoek niet naar wens was. We nemen je feedback mee om onze service te verbeteren en... Beste Cansu,
Bedankt dat je de tijd hebt genomen om ons feedback te geven. Wat vervelend om te lezen dat het bezoek niet naar wens was. We nemen je feedback mee om onze service te verbeteren en hopen je nog eens te mogen verwelkomen.
Met vriendelijke groet,
Team Jumpsquare

Giacomo

5/10

Jumpsquare Amsterdam was dirty, with little variety of games. Much better other locations.

Reactie Jumpsquare Amsterdam-Oost:

Hello Giacomo,
Thank you for your review! We are sorry to hear that you are dissatisfied with the service at Jumpsquare Amsterdam. We really appreciate your feedback and will use it to improve... Hello Giacomo,
Thank you for your review! We are sorry to hear that you are dissatisfied with the service at Jumpsquare Amsterdam. We really appreciate your feedback and will use it to improve our service. We hope to welcome you again in the future and we hope your visit will then be completely satisfactory.
Kind regards,
Team Jumpsquare

Sandra Hitchin

2/10

The entire toilet block was out of order, the resulting smell was terrible and we still had to pay full price and weren't warned about this.

Reactie Jumpsquare Amsterdam-Oost:

Hi Sandra,
We are sorry to hear that you are dissatisfied with our service. We really appreciate you taking the time to let us know about your experience with us. We will use your feedback to... Hi Sandra,
We are sorry to hear that you are dissatisfied with our service. We really appreciate you taking the time to let us know about your experience with us. We will use your feedback to improve our service.
Kind regards,
Team Jumpsquare

Rina’s Pilates Studio

6/10

Niet genoeg supervisie. De 2 jongens waar ik bij was werden getreiterd door een groep jongens. Er werd niet ingegrepen. Ik zat te ver weg om te horen wat er gebeurde.

Daan

7/10

Gezellig,schoon en goed geregeld middels kleuren bandjes

Kaz kansal

2/10

Staff did not provide us with wristbands. Other staff then scolded us but didn’t help us as to why we couldn’t jump. There was NO air conditioning. NO toilet paper. Staff clearly do not get paid... Staff did not provide us with wristbands. Other staff then scolded us but didn’t help us as to why we couldn’t jump. There was NO air conditioning. NO toilet paper. Staff clearly do not get paid enough or get enough training. Every single child was jumping with multiple others, on the same trampoline, even though we were advised not to do so. No one clearing up empty glasses, bottles, food containers. It was chaotic, unmanaged, unsupervised, and dangerous. We went on a Saturday… the busiest day. Your management should have had more trained, focused, service-oriented colleagues.. working on a predicted busy day. I actually had to step in and, protect/ help, more than one child before they got hurt. That is not my responsibility and, also, it could have been deemed that I was doing something which was untoward that child!

Reactie Jumpsquare Amsterdam-Oost:

Hello Kaz,
Thank you for your review! We're sorry to hear that your visit did not live up to your expectations. We hope to welcome you again in the future and hopefully your visit will then be... Hello Kaz,
Thank you for your review! We're sorry to hear that your visit did not live up to your expectations. We hope to welcome you again in the future and hopefully your visit will then be completely satisfactory.
Kind regards,
Team Jumpsquare

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