Reviews

Perfect Rent
9.5 / 10
385 beoordelingen
Schrijf beoordeling

99% van de klanten beveelt dit bedrijf aan.

Hoe tevreden bent u over de website van Perfectrent? / How satisfied are you with the website of Perfectrent?
9.4/10
Hoe tevreden bent u over het tijdig nakomen van afspraken door Perfectrent? / How satisfied are you with the timely fulfillment of agreements of Perfectrent?
9.4/10
Hoe tevreden bent u over de inzet en enthousiasme van Perfectrent? / How satisfied are you about the commitment and enthusiasm of Perfectrent?
9.6/10
Hoe tevreden bent u over de aanwezige kennis van Perfectrent? / How satisfied are you with the present knowledge of Perfectrent?
9.4/10
Hoe tevreden bent u met de reactietijd van Perfectrentt? / How satisfied are you with the response time of Perfectrent?
9.4/10
Hoe tevreden bent u met de klantvriendelijkheid van Perfectrent? / How satisfied are you with the friendliness of Perfectrent?
9.6/10

385 Reviews

Tyas

8/10

Just got the keys for my studio in Rotterdam after searching for a little over a month. There was a bit of an issue with confirming whether I could come to the viewing, with me trying to reach out... Just got the keys for my studio in Rotterdam after searching for a little over a month. There was a bit of an issue with confirming whether I could come to the viewing, with me trying to reach out both via phone and email with limited success or very delayed response. However, after the viewing, the process was a lot smoother and faster. As my friend went to the viewing for me, afterwards I still had plenty of questions, all of which were kindly answered by Aniek, who also explained all the findings from their last inspection prior to giving me the keys. I would recommend Perfectrent if you are looking for a place in Rotterdam, as all the properties listed on their website seem to be in great condition.

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

The process after viewing was very smooth and fast. I received the approval for my application just a week after the viewing.

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

I had issues contacting Perfectrent prior to the viewing, as I tried to call their office multiple times with no answer, and received a template reply for my emails multiple times. I also called... I had issues contacting Perfectrent prior to the viewing, as I tried to call their office multiple times with no answer, and received a template reply for my emails multiple times. I also called Aniek directly and initially she said I was not invited to the viewing, but later on it was rectified in an e-mail. For someone who lived across the country, it was very inconvenient not knowing for sure whether I could come to the viewing or not.

Milan

10/10

Eminently professional service! Fast, reliable, and mindful of the tenant and their needs. Kirsten communicated clearly and efficiently at every stage the process. I’ve dealt with about a dozen... Eminently professional service! Fast, reliable, and mindful of the tenant and their needs. Kirsten communicated clearly and efficiently at every stage the process. I’ve dealt with about a dozen agencies as I looked for an apartment in Rotterdam, and no one comes even close to Kirsten and Perfect Rent. I highly recommend them!

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

Clear communication: I was provided with helpful information quickly and at every stage of the process. Also, the information provided was reliable and I felt I could trust and rely on Kirsten and... Clear communication: I was provided with helpful information quickly and at every stage of the process. Also, the information provided was reliable and I felt I could trust and rely on Kirsten and Perfect Rent.

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

Instead of referring tenants to Easy Nuts, maybe provide a few websites where tenants can get information about arranging utilities themselves. Easy Nuts was very fast in making the first step with... Instead of referring tenants to Easy Nuts, maybe provide a few websites where tenants can get information about arranging utilities themselves. Easy Nuts was very fast in making the first step with the utilities, but one month later, I still don't have Internet in my apartment :(

Tony Jaehyun Choi

10/10

I moved to a new house in Kralingen (Willem Ruyslaan) about 4 months ago. I am very satisfied with the overall service quality of Perfectrent. Aniek was the agent that helped me from the beginning.... I moved to a new house in Kralingen (Willem Ruyslaan) about 4 months ago. I am very satisfied with the overall service quality of Perfectrent. Aniek was the agent that helped me from the beginning. She was punctual and responsive. I would happily ask her to help me again when I move to or purchase a new house. The renting process that Perfectrent set up was quick and reasonable as well. I browsed quite a few houses through other agents too but without hesitance chose the current house due to its good location, reasonable rent, and well-maintained conditions. And of course, the reliable agent. Since the property management company was a different one, I did not talk to Perfectrent one month after the move-in date. But until then they remained responsive in order to make sure that my move is smooth and without any problem. I highly recommend Perfectrent, especially to Expats.

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

The agent Aniek and others I communicated with were professional and maintained good manners while some agents from other companies in Rotterdam are a bit rude and arrogant sometimes due to the... The agent Aniek and others I communicated with were professional and maintained good manners while some agents from other companies in Rotterdam are a bit rude and arrogant sometimes due to the shortage of available houses. You can find the best company and agent in this sort of environment ironically because the good ones will remain nice and professional regardless of the housing situation. Perfectrent in that regard looked very "reliable."

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

Nothing.

Jeremy

10/10

It was a great experience from the beginning. It really streamlined the experience of finding a flat in Rotterdam, and I ended up with a flat even better than I'd hoped for. Everything was very... It was a great experience from the beginning. It really streamlined the experience of finding a flat in Rotterdam, and I ended up with a flat even better than I'd hoped for. Everything was very straightforward and communication was great. Aniek guided me through the process perfectly.

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

As a person moving to a new place, I felt the communication of what was needed of me was especially helpful and well explained. Questions were answered very clearly and any confusion I had was... As a person moving to a new place, I felt the communication of what was needed of me was especially helpful and well explained. Questions were answered very clearly and any confusion I had was cleared up quickly.

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

More flats :)

Fieke

10/10

Fijne ervaring! Snelle service en goede communicatie.

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

Snelle communicatie en vriendelijke medewerker

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

Geen verbeterpunten

Nikky de Leeuw

10/10

Het hele team van Perfect Rent heeft mij (heel toepasselijk) perfect geholpen! Snelle reacties en duidelijke uitleg bij mijn vragen. Aanrader!

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

Duidelijke uitleg en snelle reacties

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

Geen

R

9/10

Clear and pleasant communication in both Dutch and English!

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

Communication

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

.

Ilona

9/10

Excellent

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

the agent's friendly attitude, clear communication, willingness to help and provide support when needed

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

-

Jan Demmers

10/10

Correct geholpen en meegedacht in oplossingen. En altijd duidelijke reactie op vragen.

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

Meedenken in oplossingen in het betrekken van het huis

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

Eerdere definitieve toezegging. Tussen het de bevestiging en het definitieve zat een week.

Melicio

10/10

Er is een vlotte en gemakkelijke verhuizing tot stand gekomen. De flexibiliteit betreft planning ter overbrugging was ideaal. Vraag het en veel is mogelijk. De service om zorg te dragen voor de... Er is een vlotte en gemakkelijke verhuizing tot stand gekomen. De flexibiliteit betreft planning ter overbrugging was ideaal. Vraag het en veel is mogelijk. De service om zorg te dragen voor de nutsvoorzieningen zorgde er tevens voor dat ik hier niet al te veel voor hoefde te zoeken. Prachtig!

Welke punten heeft u als bijzonder positief ervaren bij Perfectrent? / What aspects of Perfectrent have you experiences as particularly positive?

Overbruggingsmogelijkheid daarmee alvast grote spullen eerder dan de officiële inhuizing te kunnen plaatsen.

Welke verbeterpunten raad u Perfectrent aan? / Which points of improvement do you recommend Perfectrent?

In het algemeen: Het zou fijn zijn als er systeem komt waarbij opbouw van vertrouwen borg terugave verzorgt. Het is vervelend dat geld op slot moet staan. Hoop dat een reputatie systeem in de... In het algemeen: Het zou fijn zijn als er systeem komt waarbij opbouw van vertrouwen borg terugave verzorgt. Het is vervelend dat geld op slot moet staan. Hoop dat een reputatie systeem in de toekomst dit gebeuren kan doen weggalen voor bewoners met uitstekende omgangskunde.

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