Reviews

9.4 / 10
279 beoordelingen
Schrijf beoordeling

98% van de klanten beveelt dit bedrijf aan.

Hoe tevreden bent u over de inzet en het enthousiasme van RA?/How satisfied are you about the commitment and ethusiasm of RA?
9.4/10
Hoe tevreden bent u over de oplossingsgerichtheid van RA?/How satisfied are you about the solution orientation of RA?
9.2/10
Hoe tevreden bent u over het tijdig nakomen van afspraken door RA?/How satisfied are you about the timely fulfillment of agreements of RA?
9.4/10
Hoe tevreden bent u over de klantvriendelijkheid van RA?/How satisfied are you about the friendliness of RA?
9.4/10
Hoe tevreden bent u over de professionaliteit van RA?/How satisfied are you about the professionalism of RA?
9.4/10
Hoe tevreden bent u met de reactietijd van RA?/How satisfied are you with the response time of RA?
9.2/10
Hoe tevreden bent u over over de aanwezige kennis van RA?/How satisfied are you about the knowledge of RA?
9.2/10

279 Reviews

Sacha G

1/10
(Bewerkt)

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Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

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Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

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Shelley

8/10

Rotterdam Apartments were the listing agents for an apartment I am now renting in rotterdam. I am the tenant.

Wat is uw leeftijd?/What's your age?

26

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Very friendly and professional. Both Melissa and Monique are reviewed above, as they were partners. I only emailed with Melissa and only met with Monique in real life.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Wish were more responsive to emails especially given arranging appointments and putting in offers is time sensitive.

Also wish the explanation of the rental contract was clearer - since...
Wish were more responsive to emails especially given arranging appointments and putting in offers is time sensitive.

Also wish the explanation of the rental contract was clearer - since we have to pay a fee to rent and have no choice, it would be helpful if RA could walk us through the lease as we are expats, and not sure what is standard for Netherlands and what is something we should be more careful of.

Would like to get receipts for payments of deposits and rent.


Claudia Rosso

10/10

Very good

Wat is uw leeftijd?/What's your age?

52

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

I am satisfied about all aspects


Kristian Løbner

9/10

Professional, kind, fast responding - but expensive.

Wat is uw leeftijd?/What's your age?

32

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Good website with good pictures and descriptions.
Fast responses in all matters.
Professionalism in mediating between me and the tenant/owner.
Flexibility in terms of 'making this...
Good website with good pictures and descriptions.
Fast responses in all matters.
Professionalism in mediating between me and the tenant/owner.
Flexibility in terms of 'making this work'.

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

I find it very costly to engage with Rotterdam Apartments. Not only should I pay a lot of money to Rotterdam Apartments, so did the main tenant. In my opinion, approx. € 1,000 in total is too much -... I find it very costly to engage with Rotterdam Apartments. Not only should I pay a lot of money to Rotterdam Apartments, so did the main tenant. In my opinion, approx. € 1,000 in total is too much - even compared to the high professional services you provide.


J.P. Schoots

10/10

Incredibly efficient and fast rental company. perfect contract and payments all done within the blink of an eye. Nothing else to wish for.

Wat is uw leeftijd?/What's your age?

53

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Geen


Steve Morais

10/10

Ik verhuur sinds 2015 mijn woningen in samenwerking met Rotterdam Apartments. Altijd fijn contact met Linda en prettige huurders.

Wat is uw leeftijd?/What's your age?

46

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Het gericht zoeken van huurders

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

-


Julia

10/10

Renting an apartment

Wat is uw leeftijd?/What's your age?

26

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Very friendly and helpful, always costumer oriented and quick response on answers


Steve Morrais

7/10

Ik verhuur sinds 2015 mijn woningen in samenwerking met Rotterdam Apartments. Altijd fijn contact met Linda en prettige huurders.

Wat is uw leeftijd?/What's your age?

46

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Het gericht zoeken van huurders

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

-


Danitia

8/10

Gereageerd op 1 woning en direct deze woning toegewezen gekregen.

Wat is uw leeftijd?/What's your age?

21

Wat zijn de positieve punten van de service die u heeft ontvangen van Rotterdam Apartments?/What are the positive aspects of the service you received from Rotterdam Apartments?

Snel antwoord
Oplossingsgericht

Welke verbeterpunten raadt u Rotterdam Apartments aan naar aanleiding van uw ervaring?/What improvements do you recommend to Rotterdam Apartments following your experience?

Er stond niet bij dat er borg betaald moest worden. Gezien dit mijn eigen eerste huur huis was stond ik dus met de verrassing dat ik borg moest betalen. Ik zou dit vermelden bij de woningen. Voor... Er stond niet bij dat er borg betaald moest worden. Gezien dit mijn eigen eerste huur huis was stond ik dus met de verrassing dat ik borg moest betalen. Ik zou dit vermelden bij de woningen. Voor wie dit niet weten is dit een belangrijk punt.


oortwijn

7/10

Goede ervaring

Wat is uw leeftijd?/What's your age?

35